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Update : COVID-19 "Pass System" for Mandai and CCK crematorium

IMPLEMENTATION OF “PASS SYSTEM” FOR ENTRY INTO MANDAI CREMATORIUM AND CHOA CHU KANG CEMETERY

Singapore Funeral Sanctuary has received the latest circular from NEA on the following :

1. In view of the current COVID-19 situation, the Multi-Ministry Taskforce has announced the extension of the circuit breaker period by another 4 weeks until 1 June 2020 (inclusive). To fight COVID-19 successfully, all of us must play our part. Stay home; minimise the time spent outside; and strictly observe safe distancing measures.

PASS SYSTEM” FOR ENTRY FOR CREMATION SERVICES AT MANDAI CREMATORIUM AND BURIAL SERVICES AT CHOA CHU KANG CEMETERY

2. During the period of circuit breaker measures, funerals and wakes can continue, but are limited to 10 attendees at any one time. Attendance should be limited to immediate family members, as far as possible.  To ensure safe distancing measures are adhered to, the National Environment Agency will be implementing a “Pass System” for cremation and burial services at Mandai Crematorium and Choa Chu Kang Cemetery respectively, with effect from 28 April 2020, Tuesday.

3. Entry restriction to Mandai Crematorium will be imposed at the main gate, where:

I. NEA will issue 10 passes for each cremation application.

II. Funeral Directors will have to arrive earlier to make payment at Mandai Crematorium booking office and collect the NEA-issued passes for distribution to family members.

III. Funeral Directors who made booking via ATAD online service will also have to submit the supporting documents to the booking office and collect the passes for distribution to family members.

IV. Only those with valid NEA-issued passes will be allowed into the main gate of the complex. All attendees for cremation services will have to use the main gate along Mandai Road.

V. As far as possible, Funeral Directors are advised to collect the passes at least one day before the cremation service.

4. Similarly, NEA will issue 10 passes for each burial application.  Funeral Directors will have to arrive earlier to make payment for burial and obtain the NEA-issued passes to distribute to the family members.  Only persons with passes will be allowed at the burial block.


ADHERENCE TO SAFE DISTANCING MEASURES AT FUNERAL SERVICES AND WAKES

5. Families and Funeral Directors who hold/organise during this period must ensure the following:

  • The number of attendees for wakes/cremation/burial services, including foot procession, shall be kept to 10 persons or fewer, and limited to family members as far as possible.

  • Religious workers and other supporting staff must be kept to a minimum.

  • Every individual must keep a distance of at least one metre from any other individual.

  • Vulnerable persons such as elderly should avoid attending the funeral service/wake for the protection of their own health.

  • Attendees are also required to wear masks at the wake/crematorium/cemetery/columbarium.

6.     Anyone who fails to comply with Regulation 13B of the COVID-19 (Temporary Measures) (Control Order) Regulations 2020 may face a fine of up to $10,000 or imprisonment of up to 6 months or both for the first offence. For second or subsequent offences, the penalty is a fine of up to $20,000, or imprisonment of up to 12 months, or both. NEA will also not hesitate to impose other actions e.g. restrict funeral directors from the use of all government-managed after-death facilities, for failure to advise and ensure families abide by these requirements.



Few takeaway from the above circular provided by the NEA.


Point (2) - has been made clear that the 10 attendees should be limited to only immediate family members "as far as possible". Distance relatives and friends are still able to participant however it is encouraged that immediate families are the ones who will fill up the slots of 10 first.


Point (3) Passes - Singapore Funeral Sanctuary will make arrangements for the passes to be collected and issued to limited 10 attendees on cremation day at CCk or Mandai. Please be informed that the attendee will not be able to exchange the pass to someone else to re-enter, once attendees enter crematorium hall, door would be closed and no one else will be allowed entry except for working personal, funeral staff and religious worker.


Singapore Funeral Sanctuary strive to assist and act accordingly to the advisory provided by NEA to protect the well-being of our customer during critical times. Funeral services in Singapore should continue to operate to see through funeral rites and wakes for bereaved families so they can have a closure.



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